Hire a Sales Virtual Assistant with Avery Outsourcing
A Sales Virtual Assistant can aid your Sales Manager by assisting in lead generation, handling customer inquiries, scheduling appointments, and other related tasks. Their specialised skills can be a valuable asset to your team if you aim to enhance sales through better customer service.
Technical Setup Handled
From orientation to onboarding, we manage all technicalities related to access, platforms, and systems.
Performance-Driven
Our Team Leaders keep a close eye on your VA’s work, ensuring open communication and fulfilled expectations.
Hassle-Free Replacement Guarantee
If your VA isn’t the right fit, we’ll promptly find a replacement, offering one week of service to ensure a smooth transition.
Examples of what a Sales Virtual Assistant can do
They are dedicated to elevating the customer experience at every touchpoint. From the first point of contact to nurturing client relationships and offering comprehensive after-sales support, our Sales VAs are passionate about advocating for your customers, ensuring your service is unparalleled at every stage. Want to provide outstanding service that impresses every time? Let’s discuss how our Sales VAs can help.
Sales Support
- Lead generation
- Pre-sales questions and follow-ups
- Post-sales check-ins
- Reach out to old/dormant customers
- Background research on leads
- Live Chat and Instant Messenger
- Manage phone enquiries
- Populate sales reports
- Finding new sales opportunities
- Connecting with leads on social media
Customer Service
- Answer customer enquiries
- Create and update customer support scripts
- Processing orders
- Online community management
- Send emails and newsletters to subscribers
- Posting to forums and blogs
- Processing unsubscribe requests
- Respond to forums/boards
- Billing and technical support
- Moderate comments and reviews
- Update customer records
- Create customer accounts and logins
Customer Relationship Management
- Send reminders about calls and meeting
- Managing high-value customers
- Developing and maintaining relationships with key stakeholders
- Serving as a customer advocate by providing feedback to the team to improve and better solve customer’s challenges
- Generate progress reports for the client and work with our data analyst
- Customer onboarding
- Track important dates (e.g birthdays, anniversaries)
- Organise cards and gifts
- Set and schedule appointments
- Confirm appointments and attendance
What makes a great Sales Service Virtual Assistant?
- Meticulous Attention to Detail: They have the keen eye necessary to notice and address the subtleties that matter in sales interactions.
- Communication Excellence: Equipped with superior written and verbal skills, they adeptly manage customer relations across all digital channels.
- Genuine Empathy: With an inherent ability for active listening, they truly understand and connect with customer concerns.
- Organisational Prowess: Their exemplary time management and organisational abilities ensure every sales process is streamlined for efficiency.
Social Media 60%
Administrative 100%
Communications 100%
Technical 80%
Creativity 60%
Marketing 80%
How much does an Sales Virtual Assistant cost?
We employ skilled virtual assistants at a much lower expense compared to hiring someone locally. Here are examples showing the cost differences for an annual full-time salary. Additionally, consider that hiring a VA also reduces overhead and expenses related to new hires.
Role Example
Sales Assistant
Customer Service Rep
Local employee (AUD)
$60,000
$61,797
Admin VA (AUD)
$35,000 (save $25,000/yr)
$35,000 (save $26,797/yr)
*excluding GST
Meet one of our Sales Virtual Assistants
“As a Sales Virtual Assistant, I firmly believe in the power of personalised communication and strategic outreach to drive sales growth. With a dedication to understanding clients’ needs and a knack for building strong relationships, I am committed to exceeding sales targets and driving revenue for your business.”
-VA Mara
Key Skills
Work Experience
Administration
- Database Management/Data Entry
- Follow-ups and Reminders
- Email/Calendar Management
- Follow up email/letters using templates
- Client experience management
- Spreadsheet Creation & Management
- Basic Website Content Update
- Communication & Liaisons
- Documents Storage & Organisation (Cloud Accounts)
- Document Template Creation
- Credit analysis
Customer Support
- Customer Enquiries
- Customer Support, Live Chat & Instant Messenger (live chat, email, Facebook/Instagram Messages)
Research
- Gathering data and reporting
- Lead Generation
- Industry & competitor research
- Research hashtags and social media trends
Digital Marketing
- Email newsletter campaigns
- Content distribution
- Marketing schedule management
Social Media Support
- FB Enquiries
How do I hire an Sales Virtual Assistant today?
1
Discovery Call
Book your complimentary session to share your needs, allowing us to tailor a Virtual Assistant Recruitment Strategy just for you.
2
Meet your assistant
Trust our HR expertise to recruit and interview candidates until we find the perfect virtual assistant that meets all your criteria.
3
Start delegating
We’ll smoothly onboard, train, and prepare your VA on all necessary platforms, ensuring they’re ready to take on tasks from the get-go.
Frequently Asked Questions
Why should I hire a Sales Virtual Assistant?
Hiring a Sales Virtual Assistant can streamline your sales process, increase productivity, and help you reach your sales targets more efficiently. They can handle various tasks such as lead generation, prospecting, and customer follow-ups, allowing your sales team to focus on closing deals and growing your business.
How much should I pay my Sales Virtual Assistant?
The payment will vary depending on several factors. Take into account:
- The required availability in terms of hours.
- The skill level necessary for your tasks.
- Any additional supplies or expenses.
How do you work with a Sales Virtual Assistant ?
Since our VAs operate remotely, all communication occurs online. Once you’ve selected one of our assistants, simply guide them through your company’s onboarding process, and they’ll be prepared to commence their tasks.
Do I pay taxes if I hire a Sales Virtual Assistant?
Although you may not usually be obligated to pay taxes, there could be requirements in your own country. Consulting with a tax professional is recommended to grasp your tax obligations when employing an international virtual assistant.
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